The Business & Science of Problem Solving

I found the Business Insider to be a great resource! The Strategy section was of particular interest. One of the articles I found to be extremely insightful. The first, Nine Steps to Effective Business Problem Solving. I found the article helpful because the information connected closely to the concept of ‘schemata’ discussed in the textbook Learning Theories and Instruction. According to the text, ‘a schema is a structure that organizes large amounts of information into a meaningful system. Bartlett (1932) discovered that schemata aid in comprehending information and that schemata are important because they indicate what to expect in a situation.  The nine steps form a scaffolding for whereby problem solving can be constructed effectively. is another fabulous resource with articles for understanding how problem solving in business is done. The article, The 4 Most Effective Ways Leaders Solve Problems, is motivating because it gives the characteristics of what an effective leader does to “have the patience to step back and see the problem at-hand through broadened observation; circular vision. They see around, beneath and beyond the problem itself, (seeing) well beyond the obvious, approach(ing) problems through a lens of opportunity”. According to our text transfer is a critical topic for learning and often involves complex cognitive processes. Transfer refers to knowledge being applied in new ways, in new situations, or in familiar situations with different content (Ormrod p.123). This article encourages somewhat traditional thinking and approaching problem solving in ways that on the surface may seem obvious but ultimately simplify complexities of learning the problem solving process.   

Problem Solving & Metacognition in Education and Life by Craig Rusbult, Ph.D is a tremendous resource to delve head first into the science behind problem solving. Dr. Rusbult discusses “building Transfer-Bridges to help a wider diversity of (learners) to improve their confidence and motivations and problem-solving skills…:” He also offers strategies for thinking and models of different design processes. The site illustrates a “design process to describe the flexibility improvised creative and critical productive design thinking we use for almost everything in life when we solve problems by designing better products, activities, strategies, and explanatory theories.” This is a resource that will certainly add breadth and depth to my overall understanding of the problem solving process. It will also make a massive amounts of connections in terms of how problem solving is a key component of the Instructional Designer’s role.



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